Welcome to CoolRyds!
Welcome to CoolRyds! We’re here because someone always needs to get somewhere- safely.
CoolRyds, an affiliate of the 20-strong Cool Group of companies, is Jamaica’s premier cab-hailing service app; created with the sole aim of
meeting your transportation needs in a convenient, safe and affordable way.Whether it’s a business meeting; night out on the town, pizza
party meet-up or a simple supermarket run; you want to get there without the hassle of navigating through traffic. That’s what we do! We drive
so you don’t have to.
Our team is no stranger to online based deployments and is driven by your need for safety, especially on the roads. For that reason, we have strategically selected all our drivers who must meet the CoolRyds criteria: licensed, professional and confidential. Drivers have a low or no-collision record, no criminal records and respect and appreciate that you have entrusted us with your most valuable possession-yours or your loved ones’ lives. Each driver is a part of a vast network, constantly communicating to ensure you are transported safely and in the shortest possible time from request.
Ensuring you are comfortable throughout your Ryd is crucial to us. That’s why we have built our technology to focus on your comfort, safety and unique needs. All our Ryders have the opportunity to choose the vehicle type most suitable for the occasion- and of course the number of Ryders in a party. Choose from everyday cars to luxury vehicles. You tap it, we’ll deliver.
Become a member of our constantly growing family of Ryders island-wide. Our drivers offer everything you have ever wanted in a taxi service- reliability, safety and affordability. We’re waiting for you!
We trust our drivers and you will too.
Your safety and comfort are very important to us.That’s why we go through a rigorous process of selecting only the best drivers that the island has to offer.
Registration is mandatory for all CoolRyds drivers. While our transporters can register for accounts through the app, they must be approved by a very selective
recruitment team.Drivers are required to be licensed by the Transport Authority and must have the same qualification and are held to the same standards
as drivers operating in the island’s Tourism and Hospitality industry. Our security team does routine checks of drivers’ vehicles, insurance and police records
to identify and exclude those who pose the slightest risk to all parties.We endeavour to make your Ryd as hassle-free as possible! You won’t have to worry about
paying our drivers in cash.Once your Ryd is complete, you tap the payment button on the app and the card on your account will be charged. Your driver will then be
notified that payment has been made.
Become a CoolRyder!
HOW TO REGISTER?
Enter your information in all fields and add a payment method such as your personal credit card, company credit card or corporate billing information. Registration is also available through your Facebook account.
HOW TO LOGIN ?
After logging in, you can explore the app; view rates, request ride estimates, invite friends, read our FAQs and enter promo codes.
HOW TO REQUEST YOUR RIDE ?
Once you’re ready, enter your pickup location and tap “Request Ride”. Specify your desired service class, number of Ryders for the trip and date and time of pickup.
If you enter your destination you can get a fare estimate. Try not to be alarmed at the amazing rates.
When your request is accepted, you will receive an ETA (Estimated Time of Arrival) and have the ability to view your driver’s profile, see the vehicle you will be travelling in and its license plate number. The app will notify you when your driver has arrived.
Your Ryd status will be displayed from the moment your driver picks you up until you reach your destination and the Ryd ends. The cost of the Ryd will be calculated based on the service class chosen, the distance of your trip and travel time.
HOW TO PROCESS PAYMENT ?
Payment is simple. When you arrive at your destination and the driver ends the Ryd, simply follow the on-screen prompts to make payment.
We are unreservedly here to provide a service catered to your needs. That’s why our app comes with a
number of amazing features that makes your life easier!
We keep you safe !!
Before you can request a Ryd, you must specify emergency contacts. This ensures that you can notify your next of kin should an
unforeseen circumstance arise
You can see your driver’s profile, type of vehicle and license before a pick-up. Your driver will also be able to view your profile.
Choose your favourite car
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